Privacy Policy

1. Introduction

MIKE ENTERPRISE LLC ("we", "our", or "us") respects your privacy and is strictly committed to protecting your personal data. This Privacy Policy informs you about how we look after your personal data when you visit our website (regardless of where you visit it from), use our consultancy services, and tells you about your privacy rights and how the law protects you.

Our website is specifically designed for residents of the United States, and our data processing activities comply with applicable United States federal and state data privacy laws (including the Virginia Consumer Data Protection Act (VCDPA) and CCPA where applicable).

2. The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: includes first name, last name, title, and preferred name.
• Contact Data: includes email address, telephone numbers, and delivery/service addresses (including ZIP code for service availability checks).
• Usage and Preference Data: includes details regarding the type of mobile phone, SIM plan, mobile network, or broadband service you are looking for, your estimated budget, and how you intend to use the services (e.g., heavy data usage, business use).
• Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

3. How Is Your Personal Data Collected?

We use different methods to collect data from and about you, including through:

• Direct interactions: You may give us your Identity, Contact, and Preference Data by filling in forms (such as our interactive Plan Finder) or by corresponding with us by post, phone, email or otherwise.
• Automated technologies or interactions: As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our Cookie Policy for further details.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you (i.e., providing our independent connection and consultancy service).
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal obligation.

Primary Purpose: Because our primary function is to connect you with suitable third-party providers (such as mobile network operators or broadband providers), the most common use of your data is to evaluate your requirements and, with your explicit consent, pass your contact details to a relevant provider so they can fulfill your request.

5. Disclosures of Your Personal Data

To provide our consultancy service, we may share your personal data with the parties set out below:

• Third-Party Service Providers: Selected mobile networks, internet service providers, and authorised phone retailers who can provide the services or products you have requested. We only share your data with these providers if you have explicitly submitted an enquiry requesting a connection.
• IT and System Administration Providers: Companies that act as processors providing website hosting, lead management databases, and IT administration services.
• Professional Advisers: Including lawyers, bankers, auditors, and insurers based in the United States who provide consultancy, banking, legal, insurance, and accounting services.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes unless you subsequently enter into a direct agreement with them.

6. Data Security and Retention

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. Generally, enquiry data is held for a period of up to 12 months following the completion of your connection request to ensure we can handle any follow-up queries.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data (commonly known as a "data subject access request").
• Request correction of the personal data that we hold about you.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing of your personal data.
• Request the transfer of your personal data to you or to a third party.
• Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us using the details below. We aim to respond to all legitimate requests within one month.